Job Description

Medical Receptionist (Itinerant)The Medical Receptionist (Itinerant) is the first point of contact for patients and provides front-desk and administrative support for the village clinic. This role is responsible for patient registration, scheduling, insurance verification, and coordinating patient travel while maintaining strict confidentiality and HIPAA compliance.ResponsibilitiesRegister patients, verify insurance, and enter data into the EHRSchedule appointments and manage check-in/check-outCollect and verify Medicaid, HPE, and sliding fee applicationsAnswer and route phone calls; assist patient inquiriesCoordinate Medicaid travel and prepare required documentationScan, fax, file, and manage clinic documentsMaintain reception and waiting areasAssist with patient surveys and customer commentsOrder office supplies and maintain clinic filesCoordinate scheduling and outreach with BBAHC departmentsTrain staff on registration procedures as neededPerform other duties as assignedQualificationsHigh school diploma or equivalentPrior office or medical office experience preferredBasic computer and EHR skills; ability to type 40 wpmProficient with multi-line phones and office equipmentStrong customer service and communication skillsOrganized, dependable, and able to multitaskAbility to maintain confidentiality and HIPAA complianceCPR/BLS certification (or ability to obtain)Willingness to travel for training/workshopReports: CHAP Assistant Manager

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